Terms and Conditions
Please read carefully before proceeding from this point. If you continue we will consider that you have agreed to comply our terms and conditions.
Esoteric Fragrances reserves the right to change their terms anytime without any notice
Shipping
100% Payment is required to process the orders.
All orders will be shipped within 24-48 hours.
Delivery is available Nationwide.
RAAST/ BANK Transfer, EASYPAISA, and JAZZCASH are available.
Customers with a Coupon Code will not be eligible for the offer that has been displayed on our Website/ Social Media.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Estimated Delivery Time through Standard Shipping is as follows:
Express (Under 3 Kg)
Main Cities 2-3 Days
Other Cities 3-5 Days
Rural Areas. 5-7 Days
Detain (3 Kg or above)
Main Cities 4-5 Days
Other Cities 5-7 Days
Rural Areas. 5-7 Days
Overland (10 Kg or above)
Main Cities 4-5 Days
Other Cities 5-7 Days
Rural Areas. 5-7 Days
Refunds
Goods once sold will not be returned .
We will Only exchange dead stock with articles that you could easily sell.
Exchanges
We only replace items if they are defective/damaged or considered dead stock(Articles you can’t sell it within a period of 45 days).
You will be responsible for paying for your own shipping costs for exchanging your item.
If you need to exchange it for another article, send us an email at vendorsupport@esotericfragrances.pk or call us at +92-312-7793369.
Need help?
Contact us at vendorsupport@esotericfragrances.pk /+92-312-7793369 for questions related to refunds and returns.